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    Case Study

    Cerner Use Case

    Major American hospital group relieves the pain of manual Cerner testing
    185k
    patients cared for every year
    350+
    active research studies
    1200
    medical providers and residents
    image

    strea從繁重的手工測試mlined, risk-targeted test automation

    Overview

    A major American hospital group relies on Cerner applications to drive efficient operations and continuously optimize patient care. However,their manual testing approach could not keep pace with Cerner’s rapid release schedule. The constant testing of updates was disruptive, and each test cycle was painful without tools providing insight into what changed and what to focus on.

    They knew that Cerner tested each new release. However, Cerner does not disclose exactly what was tested, and with what rigor. Moreover, each Cerner customer needs to perform their own testing to understand how Cerner’s updates impact the高度定製的工作流that hospitals build upon Cerner’s prepackaged functionality.

    Even beyond testing Cerner updates,the organization’s manual test tracking and execution process was not meeting their expectationsfrom a reporting, status, coverage, and release traceability standpoint. It was clear that addressing these issues required test automation embedded within a more robust, mature, and streamlined testing practice—as well as a better way to organize test cases and results.

    Tricentis helped this major California hospital group advance from manually testing Cerner updates to applying a risk-based automated testing approach that provides more effective testing with significantly fewer resources.

    Challenges

    • All testing of the Cerner app wasperformed manually, with basic Microsoft Office tools

    • Cerner does not provide detailsabout what was testing and with what rigor

    • Cerner’s own testing does not account forindividual workflowsthat various hospital groups might build

    • Manual testing and testing teams becameoverburdened with the volume of releases
    • Manual testing process leftlittle visibility into analyticsand testing data from release to release

    • Lacked the data to support a risk-based approachto test design, so everything had to be tested to the same level of rigor, every time

    • Difficult to captureuseful reporting data

    • Difficult to tracktesting project status

    Solution

    With effective test automation in mind, this hospital group turned to Tricentis—the leader in test automation. To ensure a speedy and successful deployment,Tricentis leaned on their strategic partner,Tx3 Services, who brings a wealth of experience to servicing Healthcare and Life Sciences organizations.

    The hospital group wasthe first Tricentis customer to venture into Cerner testing; thanks to great collaboration across teams and organizations, deployment and ongoing utilization was a resounding success. The hospital group not only achieved the effective Cerner test automation they had originally targeted. They alsodiscovered numerous additional benefits.

    For example, the team can take a risk-based approach to test automation now that they have better analysis and tracking of previous testing and past releases. Thisdrastically reduced the overhead of testing requirements and streamlined regression testingfrom release to release—dramatically reducing time to ROI. In addition, their automated tests can be easily parametrized and data-driven—increasing the scope of automation while reducing test maintenance and configuration required.

    The implementation has yieldedsuch positive results that the CIO has extended the project across other areas of Cerner, as well as across additional applications across the enterprise.

    Product Mix

    • Tx3 + Tricentis托斯卡

    Constant manual testing of Cerner updates was disruptive, and each test cycle was painful without tools providing insight into what changed and what to focus on.

    The hospital group was the first Tricentis customer to venture into Cerner testing; thanks to great collaboration across teams and organizations, deployment and ongoing utilization was a resounding success.

    Results

    • Testing of several Cerner applicationareas automated, including First Net, Power Chart, Lab, and Revenue Cycle

    • Implemented arisk-based test automationframework

    • Project details can be provided inreadable formats(rather than in compiled code-dumps or bunches of syntax), which is great for management and above

    • Better analysisand tracking of testing from release to release

    • Improved,streamlined regression testing

    • Workflows can bevisually mapped, end-to-end
    • Minimal learning curvefor moving from manual processes to test automation

    • Data-driven testsincreases test coveragewhile reducing testing effort

    • Real-time visibilityand reporting on testing progress

    • Expanding automationto additional areas of Cerner

    • Expanding automation toadditional application areasacross the enterprise
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